Opt-In Terms and Conditions

By opting into our messaging service, you agree to the following terms and conditions set forth by Lux Lighting LLC (“we,” “our,” or “us”). Please read these terms carefully before subscribing to our text messaging services.

1. Communication Content

By opting in, you consent to receive SMS, MMS, email, and other forms of electronic communication from us, which may include but are not limited to:

• Promotional offers (e.g., discounts, special promotions)
• Service updates and alerts
• Order confirmations and delivery notifications
• Appointment and event reminders
• Customer support communications

2. Message Frequency

You will receive messages based on your interactions and preferences. Frequency may vary depending on the nature of our communications and your engagement.

3. Charges and Fees

Message and data rates may apply based on your mobile service provider’s plan. You are responsible for any fees charged by your provider related to our messaging service.

4. How to Get Help

If you need assistance or have any questions, you can reply HELP to any of our messages or contact our customer support at info@luxlightingllc.com.

5. How to Opt-Out

You have the right to:

• Request access to the personal data we hold about you
• Correct or update your information
• Opt-out of marketing communications (SMS/MMS, Email)
• Request account deactivation and data deletion

To opt out of SMS/MMS, email communications, or request full account deactivation, please provide the following details via email to info@luxlightingllc.com:

• Name
• Phone Number
• Email Address
• Company Name (if applicable)

*When applicable you can reply STOP to any SMS/MMS messages or click unsubscribe for email communications

Your request will be processed within 3-5 business days.

6. Privacy Policy

We value your privacy. For information on how we collect, use, and protect your data, please refer to our Privacy Policy here. This link is also available at all points where we collect phone numbers.

7. Consent and Agreement

By providing your phone number and opting into our messaging service, you confirm that:

• You are the authorized user of the mobile number provided.
• You understand and agree to these terms and conditions.
• You acknowledge that your consent is not a condition of purchasing any goods or services.
• You have explicitly opted in by checking the provided opt-in box during registration or by sending an opt-in keyword from your mobile device.

8. Compliance with Regulations

We adhere to all applicable laws and regulations regarding text messaging to ensure consumer privacy and security.

9. Changes to Terms

We reserve the right to modify or update these terms at any time. Continued use of our messaging service after changes are made constitutes your acceptance of those changes.

For more details, please visit this page for updates, where you can review these terms before subscribing.

Thank you for subscribing to our messaging service!